FAQ: General

Are any purchases final sale?

We can only accept returns for damaged or faulty items. If you receive a product that is damaged or faulty, it's crucial to report this as soon as possible to ensure that we can take appropriate action. Contact Us here.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Estimated between 2 and 5 working days after fulfillment of 2 working days.

Where are your products manufactured?

Our products are manufactured both locally in the US and in Latvia. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

FAQ: Alcohol in Skincare and Organic Cosmetics

What kind of alcohol is used in organic cosmetics?

In certified natural cosmetics, only natural ethyl alcohol (also known as ethanol, food grade alcohol, pure alcohol, or grain alcohol) is permitted.
It is derived from fermented plant sources such as wheat, rye, corn, or sugarcane.

Note: While many substances in chemistry are called "alcohols" (like glycerine or menthol), not all have the same properties. This FAQ focuses on ethyl alcohol.

Does alcohol dry out the skin?

No.
Contrary to popular belief, scientific studies show that alcohol does not cause transepidermal water loss (i.e., it doesn’t strip moisture from the skin).
In fact, alcohol-based hand rubs were shown to be gentler on the skin than soap and water, making them preferable from a dermatological perspective.

Does alcohol irritate the skin?

No.
Extensive research shows minimal to no skin irritation from ethanol, even at very high concentrations (up to 100%).
Even surgical spirits (70–80% ethanol) have a long history of safe use on skin, with very low irritant potential.

Can alcohol cause allergic reactions?

No.
While alcohol may cause a temporary burning sensation on pre-irritated skin, it does not trigger allergic reactions.
So far, no confirmed cases of true alcohol allergy have been found in scientific literature.

Does alcohol absorb into the skin?

No.
Multiple studies confirm that ethanol does not significantly absorb into the bloodstream when applied to the skin.
This is due to its high volatility (it evaporates quickly) and its chemical structure, which makes skin absorption difficult.

Do alcohol-containing products damage the skin?

No.
Unlike other preservatives, alcohol evaporates in seconds after application, with a half-life of just 11.7 seconds.
This minimizes skin exposure and reduces any risk of long-term damage. In fact, alcohol is less toxic than many common synthetic preservatives used in skincare.

Is alcohol suitable for sensitive or dry skin?

Yes.
When used in the low concentrations typical in organic cosmetics, alcohol is safe for all skin types, including sensitive and dry skin.
For combination or oily skin, alcohol may even offer benefits by helping to cleanse and regulate oil production.

What are the benefits of alcohol in cosmetics?
  • Natural preservative: Keeps the product microbiologically safe
  • Enhances absorption: Helps other active ingredients penetrate deeper
  • Quick drying: Leaves no residue on the skin
  • Gentler than synthetic preservatives: Lower toxicity and less risk of accumulation