The short version. You have 30 days from delivery. Unopened products can come back for a refund or exchange — and the prepaid return shipping label is already in your box, so sending something back costs you nothing but the walk to the mailbox.

What qualifies. Products must be unopened and unused, in their original packaging. Sets should come back complete. If a seal is broken or a product has been used, we can’t take it back — with one exception below.

Damaged or wrong item. If we got it wrong or it arrived damaged, that’s on us — opened or not. Email a photo within 7 days of delivery and we’ll send the correct item free of charge. Keep the original — no return needed.

How to start a return. Use the prepaid return label included with your order, and email thedawnofgood@goodnco.com with your order number so we know it’s coming. We’ll confirm within one business day. No forms, no phone trees.

Refunds. Once your return arrives and is processed, the refund goes back to your original payment method within 5–10 business days. We’ll email you when it’s on its way.

Exchanges. Want a different product instead? Tell us in your email and we’ll ship the replacement as soon as your return is in transit — no waiting for the round trip.

Questions. Anything unclear, write to thedawnofgood@goodnco.com and we’ll sort it out.